Stair Lifts In Edmonton
Your Trusted Ostomates Vendor For 50+ Years
Buying stair lifts Edmonton homeowners trust starts with a team that understands what it truly means to age comfortably at home. For over 50 years, Congdon’s has helped seniors maintain their independence with solutions designed to support safe, confident “aging in place.” As a trusted local expert, Congdon’s manages every step of the process - from the initial in-home assessment and precise measurements to professional installation and the final bolt - ensuring each stair lift is perfectly fitted, reliable, and built to last.
Straight And Curved Stair Lift Solutions
Straight Stair Lifts
All Products
Curved Stair Lifts
The Difference Between Straight And Curved Stair Lifts
When choosing a stair lift, the decision isn’t about preference - it’s about your staircase. The shape, layout, and complexity of your stairs determine whether a straight or curved system is required.
Straight Stair Lifts: Simple & Cost-Effective
A straight stair lift is designed for staircases that run in a single, uninterrupted line from bottom to top - no turns, bends, or landings. These systems use a single, fixed rail that mounts directly to the stair treads.
Because they’re standardized:
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Installation is quick (often just a few hours)
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They are widely available and typically in stock
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They are the most affordable option
For many homes, especially newer builds with straightforward layouts, a straight stair lift is the fastest and simplest way to restore safe access between floors.
Curved Stair Lifts: Custom-Built For Complex Layouts
Curved stair lifts are built for staircases with turns, corners, or intermediate landings - including L-shaped, U-shaped, or spiral designs. Instead of a standard rail, they use a custom-fabricated track that follows the exact contours of your staircase.
Key differences include:
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A detailed measurement and design process before installation
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A rail made specifically for your home
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Longer install times and lead times
Because of this customization, curved stair lifts are significantly more expensive - often 2 to 3 times the cost of a straight model.
Which One Do You Need?
The rule is straightforward:
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If your stairs go straight up with no turns, you need a straight stair lift
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If your stairs change direction at any point, you need a curved stair lift
There’s no real overlap - straight rails simply cannot be adapted to curved staircases.
Our Professional Stair Lift Installation Process
Choosing a stair lift is about more than the product - it’s about having a team that handles every detail with precision. Here’s what you can expect from our start-to-finish installation process:
In-Home Assessment & Consultation
It begins with a visit to your home. A trained specialist evaluates your staircase, discusses your mobility needs, and recommends the right solution - whether straight or curved. This is also your chance to ask questions and understand exactly how the lift will fit into your daily routine.
Precise Measurements
Accuracy matters. We take detailed measurements of your staircase to ensure a perfect fit. For straight staircases, this confirms proper rail length. For curved systems, these measurements are used to design a fully customized rail tailored to every turn and landing.
Product Selection & Planning
Based on your needs, we help you choose the right model, features, and options - such as seat style, controls, and safety features. You’ll get a clear timeline and know exactly what to expect before installation day.
Professional Installation
Our certified technicians handle the full installation, mounting the rail directly to your stair treads (not your wall). They secure every component carefully, align the system for a smooth ride, and ensure everything is installed safely - right down to the final bolt.
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Straight stair lifts are often installed in just a few hours
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Curved stair lifts are installed once the custom rail is ready
Testing & Safety Checks
Before we consider the job complete, we run thorough safety tests. This includes checking the controls, seat operation, sensors, and battery backup to make sure everything works flawlessly.
Walkthrough & Training
We don’t just install and leave. You’ll receive a full demonstration on how to operate your stair lift safely and confidently. We make sure you’re comfortable using it and answer any remaining questions.
Ongoing Support & Service
Our commitment doesn’t end after installation; we can maintain your stair lift so it continues to perform reliably for years to come.
From the first measurement to the final bolt, every step is handled by experienced professionals - giving you peace of mind and a solution you can trust.
Why Choose Congdon’s Aids To Daily Living?
When it comes to installing a stair lift, choosing a provider isn’t just about the product - it’s about trust, service, and long-term support. Here’s what sets Congdon’s apart:
Work With Locals
Congdon’s is rooted right here in Edmonton, so you’re working with a team that understands local homes, local needs, and how to respond quickly when it matters most. You’re not dealing with a call centre - you’re dealing with experienced professionals who are part of your community and accountable to it.
Demo Units In-Store
Seeing is believing. With in-store demo units, you can see a stair lift before making a decision. This hands-on experience helps you feel confident in how the lift operates, how it feels, and which features are right for you - so there are no surprises on installation day.
Local Maintenance & Ongoing Support
A stair lift is a long-term investment, and support shouldn’t stop after installation. Congdon’s provides local maintenance and service, so help is always close by if you need adjustments, repairs, or routine upkeep.
That means faster response times, reliable service, and peace of mind knowing your equipment will continue to perform safely for years to come.
Restoring Safety And Independence In Edmonton Homes
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Customers are happy that we can get service techs out to their problem, usually the same day, but within 24 hours of the call.
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Timely installs usually take place within 6 to 7 days of approval.
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Quick response times when needing quotes on products.
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The sales reps know their products.
Funding And Grants For Edmonton Home Modifications
Making your home safer and more accessible doesn’t have to be a financial burden. There are several programs - and flexible payment options - available to help manage the cost of mobility equipment and home modifications:
Residential Access Modification Program (RAMP)
The Residential Access Modification Program (RAMP) provides financial assistance for permanent home modifications that improve accessibility - such as installing stair lifts, ramps, or bathroom safety upgrades.
This program is designed to help Edmonton residents remain independent in their own homes by reducing physical barriers.
Veterans Affairs Canada (VAC)
For those who have served, Veterans Affairs Canada (VAC) offers funding for home modifications and equipment that support independence and quality of life. This can include stair lifts and other accessibility solutions, depending on eligibility and service-related needs.
Monthly Financing Options
For those who may not qualify for grants - or who prefer a more flexible approach - monthly financing can make a stair lift or home modification more accessible.
Instead of paying the full cost upfront, financing allows you to:
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Spread payments out over manageable monthly amounts
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Get the equipment you need right away
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Preserve savings for other priorities
Congdon’s can walk you through available financing options and help you find a plan that fits your budget.
We Help With The Paperwork
Applying for grants or setting up financing can feel overwhelming - but you don’t have to do it alone. Congdon’s team will guide you through every step, from identifying what you qualify for to assisting with documentation and applications.
The goal is simple: Make the process smooth, clear, and stress-free so you can focus on improving safety and independence at home.
Maintenance, Safety Checks, And Repair Services
A stair lift is a mechanical device - just like a vehicle, it has moving parts that require regular care to keep everything running safely and smoothly. Routine maintenance and timely service aren’t just recommended - they’re essential for long-term reliability and peace of mind.
Routine Maintenance Matters
Over time, components like the motor, battery, track, and controls experience normal wear. Regular maintenance helps:
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Ensure smooth, quiet operation
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Extend the life of your stair lift
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Prevent unexpected breakdowns
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Keep all safety features functioning properly
Scheduling periodic check-ups is the best way to catch small issues before they become bigger (and more costly) problems.
Built-In Safety Checks
Modern stair lifts include multiple safety features - such as obstruction sensors, seatbelts, and battery backups - but these systems need to be checked regularly to ensure they’re working exactly as intended.
During a professional service visit, technicians will:
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Test all safety sensors and stop mechanisms
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Inspect the rail and carriage for alignment
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Check battery performance and charging systems
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Verify smooth starts, stops, and operation
This attention to detail ensures your lift remains safe for daily use.
On-Site Service Technicians
If something does go wrong, having local support makes all the difference. Congdon’s provides on-site service technicians in Edmonton, so most repairs and adjustments can be handled right in your home - without long delays or complicated logistics.
This means:
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Faster response times
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No need to remove or ship out equipment
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Skilled technicians familiar with your stair lift
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Reliable, convenient service when you need it most
Visit Our Showrooms To Test A Working Stair Lift
FAQ
Frequently asked questions
Our Customer Service Team
Available Monday to Friday, 8:30AM – 5:00PM
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